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Drug support for parents

Support is available in English and Spanish. All communications are confidential and services are provided free of charge, with the exception of any messaging or data rates incurred.

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Callers have the option to speak to an experienced parent volunteer.

Parents and family members of people that use alcohol and other drugs say it's like riding an emotional roller coaster - it can leave you feeling isolated, powerless, confused and ashamed. If you're struggling to cope with your loved one's drug and alcohol use. Contact with the Parent and Family Drug Support Line is one-to-one with a professional counsellor and is confidential.

Parent resources

The Client Charter outlines the rights and responsibilities of people who use the services provided by the Alcohol and Drug Support Service. Parent Peer Support volunteers are available between am and pm each day and will listen to your concerns, share coping strategies and explore options to help manage your situation. They may also facilitate support groups.

If you are interested in becoming a parent volunteer, see the Parent Peer Support Volunteers. Parent volunteers are available to support you, answer any questions you have and refer you to local services that can provide support to you and your family.

If you have or family member going through Perth's Drug Court system, we encourage you to talk to one of our parent volunteers. You may also find it helpful to visit the Western Australian Government's Drug Court web, which provides useful information about Drug Court processes.

Get one-on-one help to address your child’s substance use

For people who speak little or no English, please see our resources for non-English speakers. The Parent and Family Drug Support Line can provide call back support to parents and families concerned about the alcohol or drug use of a loved one. See the referral form below for more information.

Referrals will only be accepted with the consent of the individual requesting call back support. Help for personal alcohol and drug use.

Text for help

Help for meth use. Help for people working away from home. If English is not your first language, you can get free translation support through the Translating and Interpreting Service TIS National by phoning If you have speech or hearing difficulties you can by phone through the National Relay Service. Availability 24 hours, 7 days a week.

What we do Contact for the Parent and Family Drug Support Line is one-to-one with a professional counsellor and is confidential. The drug who answers your call can: Listen to your concerns Provide you with information about alcohol or drug use Provide emotional support and professional advice Offer to transfer you to a parent volunteer for peer support Talk about support options for you and your loved one Refer you to local services that can provide you and your family with ongoing support The Client Charter parents the rights and supports of people who use the services provided by the Alcohol and Drug Support Service.

Health Professionals The Parent and Family Drug Support Line can provide call back support to parents and families concerned about the alcohol or drug use of a loved one. Translating services If English is not your first language, you can get free translation support through the Translating and Interpreting Service TIS National by phoning Speech or hearing difficulties If you have speech or hearing difficulties you can by phone through the National Relay Service.

Phone Metro 08 Availability 24 hours, 7 days a week. Phone Country Availability 24 hours, 7 days a week. this provider. This website uses cookies and third-party services.